Home
About
About Company
Meet The Founders
Mission and Vision
Our Productus
Training & Internship
Microbiology
Bioprocess and
Fermentation Technology
Molecular Biology
Antimicrobial Assay
FAQ
Frequently Asked Questions
Home
Frequently Asked Questions
1. What types of products does your company offer?
We offer high-quality products designed to improve your daily life, including health and lifestyle essentials.
2. How can I inquire about specific product details?
For detailed product inquiries, please contact our customer support team. We’ll provide all the necessary information to assist you.
3. Can I visit your physical office or store?
Yes, you can visit our physical office. However, we recommend contacting us in advance to confirm your visit and address any specific queries.
4. Are your products suitable for international customers?
Currently, our products are available within India. We are exploring ways to serve international customers in the future.
5. How do I report an issue with my order?
If you encounter an issue with your order, please contact our support team. We’ll work to resolve the matter promptly.
6. Can I get a refund for a product I am not satisfied with?
Refunds are processed based on our return and refund policy. Please refer to the terms on our website or contact us for further assistance.
7. How do I know if a product is in stock?
Product availability is updated regularly on our website. If you have concerns, feel free to contact our team for real-time updates.
8. Can I receive updates about new products and offers?
Yes, you can subscribe to our newsletter or follow us on social media to stay informed about our latest products and promotions.
9. How do I contact customer support?
You can reach us via phone at
0160 405 4118
or email at
mkellybiotech@gmail.com
.
10. Are your products eco-friendly?
We strive to ensure that our products are produced sustainably using environmentally friendly practices wherever possible.